DBPOWER 2000A/20800mAh Portable Car Jump Starter (UP to 8.0L Gas/6.5L Diesel Engines) 12V Auto Lithium-Ion Battery Booster with Smart Clamp Cables, Quick Charge, and LED Flashlight
Overcome By Mysterious Car Battery Startup Failure...
I was experiencing intermittent car startup failure over a period of several months with a high quality battery that was less than 2 years old. I wasn't sure if I was having an alternator or battery problem.
It appeared that my old electrical battery charger was successfully recharging my mysteriously discharged battery in the beginning—and life was good. But then after a short time, with increasing regularity, I found myself away from home having to get somebody to jump me when my freshly charged battery was completely dead again.
Finally, when my son, visiting from out of town for Father’s Day, came to my rescue by using his compact car battery jump starter instead of traditional jumper cables, I was inspired to find out more about these wonderful products.
After doing exhaustive research online through Amazon, I came across this product. And what really impressed me was the digital readout diagnostics built into the cable unit, as this feature alone would save me the money I would have spent getting my car diagnosed from a professional mechanic. And while I paid more than I initially wanted to dish out for this kind of product, I ended up actually saving money and paying less because this product eliminated the need for me to pursue profession diagnostic services.
After receiving this product, I immediately concluded that I had a defective battery (after charging it for 24 hours, the battery voltage only displayed 10 volts) and did not need to have my alternator replaced after all. Since my battery was still under a 3 year full replacement warranty, I used this product to jump start my dead battery; drove to the store where I purchased my battery, took out my dead battery from my car, carried it into the store to receive a free replacement battery, even checking the new battery with this product for quality assurance as well.
What more can I say about the DBPOWER 2000A 20800mAh Portable Car Jump Starter Auto Battery Booster Pack with Dual USB Outputs, Type-C Port, and LED Flashlight, but that I am deeply satisfied with the quality, functionality, and multiple praiseworthy features of this product, in addition to very impressive customer service and after sales support.
Polar cold battery challenge against the DBPower 2000A
In early January 2019, we read about the Polar Vortex collapse, and weather predictions of extreme cold in northeastern US. Since last year we experienced my girlfriend's car having difficulty starting in very cold temperatures, we ordered the Jump Starter 2000A (G16). It was a little more costly than others, but I had some Christmas Amazon giftcards . . .
The unit arrived in 3 days, (free shipping-Prime!) and I charged it up using my 5V charger (overnight). The price includes a nice carrying case (zippered) and it has a built-in LED light and USP-slots for charging phones/etc. I took it to my girlfriend's home, and showed her how to use it, charge it, and set it up inside.
Last night, the temp fell to 6-deg-F, and she went out this morning, hooked the "Jump Starter" up (used the built-in light), and the battery had plenty of strength to start her car (first try, no struggle). She put it away in its carrying case, and it still has a lot of charge left, in case she needs it for her commute back home. So far, so very good!
The unit worked, was easy to set up, had a useful manual, and fits nicely in the glovebox (inside its carrying case). We are very happy with the unit, and are confident that we can deal with cold mornings this winter.
We would buy this again, and know that it has sufficient amperage for starting our Honda. It was worth the money, and is a good investment for dealing with extremely cold battery startups.
More Than Just a Car Jump Starter
I purchased this jump starter (DBPower model G16) as peace of mind for my car that I'm not able to drive as often as I like. This typically causes the car's battery to drain before I can drive it again. I also don't always want the car plugged into a trickle charger so I bought this jump starter for when or if I need it. With a 3 year warranty, I had no issues buying it now and potentially not using it for a year. However, living in tropical storm and hurricane territory, I plan on using this every season as a battery pack for charging my phones and other devices when the house power goes out.
Upon opening the box, my initial impression of the device is that this is a well built item. It has a non-skid rubberized textured outer surface and has a nice weight to it so I don't think it'll slip out of your hands even when wet (from rain). Another nice thing to know is that this entire unit charges over a USB type C cable. However, it does not come with a wall adapter. So, you will have to either already have one of those or purchase one (a typical 5V USB wall adapter). So, if you have a smart phone or tablet, you probably already have one of these wall adapters.
It also comes with a very nice "ballistic" type carrying case. It's a formed soft case, stiff enough to hold it's shape and fits everything neatly inside. There is also a little flap inside the case separating the cables from the jump pack as to not damage the jump pack which is a nice detail. The only issue I've had so far is that the jumper cables like to fall out of it's pocket when you unzip the case. Something they could probably easily resolve by making the pocket higher or adding a velcro closure strap.
Overall, I am very happy with this purchase and anticipating this jump starter to perform as expected when needed.
Awesome Customer Service!!!
So, I have been using this device for over a year, this is actually my second device and I love it!!!! I have used so many jump starters in the past and DB Power is by far the best, it doses exactly what it says it does. This second model is even better than the first one. With the capability to make sure you don’t reverse the wires and it can even check the voltage of the battery without having it connected to the jump starter. Absolutely a necessity For anyone who happens to work on their own personal vehicle, or a fleet of vehicles such as myself.
Recently though this device malfunctioned, and I was so disappointed because I absolutely loved the device. So I contacted the manufacturer DB Power, and in less than 24 hours of my initial contact with them I already had a response in my email since I had already taken pictures, and they are sending out a brand new unit to me.
Their customer service is absolutely grade A outstanding. Very fast very responsive to their customers.
It is absolutely difficult to find manufacturers who respond to their customers inquiries so quickly, but DB power did just that they have gone above and beyond my expectations of what customer service should be and that is absolutely awesome.
I would definitely recommend this product over and over and over again, and I will definitely be a returning customer when they release a new one.
Wow. you need this
I havent gotten to jump anything yet, but wow this thing looks like it will do the job. I've had other but none this heavy duty. After many great reviews I decided it was well worth the few extra $s since my mini max stopped jumping cars. I plugged up a battery I had laying around and it instantly read 14.2 volts. Love that feature, never seen it before. I'll be using this jump box many times in the future.
Update: I've used this multiple times from pickups to cars and it works great every time. I have the 2000A and its jumped 4 vehicles in a row on 1 charge. excellent product
Higher capacity than others, nice features
I couldn't be happier. This unit works perfectly and has a number of excellent features. It isn't something you will use every day, but when you do need it, it is a wonderful thing to have!
I looked at a variety of these units, and have settled on this one for a number of reasons:
* It has a higher capacity than many other units
* The cables have a meter readout that shows you the status, including being able to check the vehicle battery voltage
* Maybe others have it, but I love all the reverse-polarity, over-current, over-voltage, etc. protections
* The case that it comes with is well designed, seems quite rugged and attractive, and keeps everything in one place
* The LED light is nice for times you might need to do this while in an inconvenient location
After we received it, we charged it to full capcity (it was about 50% when received) and then tested it on our lawn tractor because the car batteries were fully charged. It worked perfectly, and while you hope you never have to use it, it gives huge peace of mind knowing it is there and, unlike jumper cables, will get you running again without having to find someone else willing to help.
We will likely buy another one for our other vehicle.
very solid jump starter
very solid jump starter, in just seconds it started my car,,, also did fully charged my iPhone for 3 times in a row. I have a dash cam in parking mode 24/7 and having a jump starter like this one is a most for peace of mind. 5 stars!!!...
Also later a few months I had a issue with my device’s battery and customer service was fast lightning enough to send me a replacement new jumper with no questions asked for free. When buying something online not only I look for best quality also best manufacturer customer service. I would recommend it to everyone.
Sign-Up for Warranty Immediately
Product Highlights:
Pros:
-Charges Quickly thanks to USB-C
(A 100-watt, 20-volt connection is far more powerful than the older USB port designs and can handily power even larger devices, so charging it for a vehicle or large appliance makes it handy).
Support for power delivery so that it can charge up devices located on either end (with the right cables) and charge larger devices.
-Case is firm and has a sturdy zipper (Would suggest leaving it out for a few hours so the scent, if any, can air out).
-Instruction manual is straight forward and has many different languages (good diversity).
Cons:
The warranty sign-up process is...difficult due to lack of personnel on their website for product support.
Ensure you have the Amazon order number on hand and take a photo of the DBPower serial number & UPC on the box before chucking it.
Suggestion: Purchasing it is definitely handy, but regular conduct preventative maintenance on your vehicle/appliance. When the time comes and this thing runs out of charge unexpectedly due to external factors (time, weather, etc.) it may not function as needed.
My experience with Dbpower
My experience with Dbpower
( please note that I have no association with this company or the support person):
I chose this DBPOWER jump-starter because of their high rated reviews and the THREE YEAR WARRANTY.
Good quality device in a strong storage box with strong clips and nice LED voltmeter. I used it to jumpstart my antique cars when needed, did it quickly, otherwise it as been in my garage for the last year and half. If the LED meter showed less then full ( 3 or less) I would charge it overnight until one day it did not charge at all, all LEDs and all outputs ended up with no voltage-DEAD
I have been in the electronic industry and understand that failures happen- this is the time that you need a good warranty and a company that honors it.
I emailed (thru Amazon) the vendor asking for help. They replied with several questions to troubleshoot the jump-starter and requested a short video showing the inoperative device. At this point I was skeptical but understand companies looking for the truth.
I sent an email describing the failure and a short video also demonstrating the dead device. Joshua, the support person was most polite, understanding and technical expert helping me with a couple emails. He understood it was a genuine failure and informed me that another would be sent to me at no charge. I received it, works fine.
Thanks Joshua/Dbpower.
Didn’t not work with 850 CCA. UPDATE dic/04/2019 Great customer service.
After having it charged and waiting to use it for like 4 months it didn’t work on a battery 65-DLG with 850 cold cranking amps.
UPDATE
Their customer services contacted me and sent a new one that works well. Great customer service!
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